At Bath Curtain Styles, we want you to love your new shower curtain! However, if you are not completely satisfied with your purchase, we are here to help.
Return Eligibility
You may return any unused and unopened shower curtain within 30 days of receiving your order. To be eligible for a return, the item must be in its original packaging with all tags attached. Unfortunately, we cannot accept returns on items that have been used or opened due to hygiene reasons.
Initiating a Return
To start the return process, please contact us at [email protected]. Include your order number and the reason for your return in your message. Our customer service team will provide you with the necessary instructions and a return shipping address.
Return Shipping
Customers are responsible for return shipping costs unless the return is a result of our error (e.g., wrong item shipped or defective product). We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee that we will receive your returned item.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process your refund to the original payment method. Please allow 5-7 business days for the refund to appear on your statement.
Exchanges
If you would like to exchange your shower curtain for a different style or design, please follow the return process above and place a new order for the desired item.
Questions or Concerns
If you have any questions about our return policy or need assistance with a return, please reach out to us at [email protected]. We are here to ensure you have a positive shopping experience!
Thank you for choosing Bath Curtain Styles! Your satisfaction is our priority.